Privacy Policy - The Coding Trader

1. Introduction

Welcome to The Coding Trader ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide Directly

Email Address: When you make a purchase, subscribe to our newsletter, or contact us through our contact form
TradingView Username: When you purchase a product, we collect your TradingView username to grant you access to the purchased indicator
Payment Information: Payment card details are processed securely through Stripe. We do not store your full card details on our servers
Contact Information: Name, email, and message content when you submit our contact form
Promotion Codes: If you use a promotion code during checkout, we process this information to apply discounts

2.2 Automatically Collected Information

Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on pages
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience and analyze website traffic

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your purchases and provide access to purchased products
To send you purchase confirmations, receipts, and product access information
To manage your newsletter subscription and send you marketing communications (with your consent)
To respond to your inquiries and provide customer support
To improve our website, products, and services
To detect and prevent fraud, abuse, and security issues
To comply with legal obligations and enforce our terms of service
To analyze website usage and trends to enhance user experience

4. Third-Party Services

We use third-party services that may collect, process, and store your information:

4.1 Stripe

We use Stripe to process payments. Stripe collects and processes your payment information according to their privacy policy. We do not store your full payment card details. For more information, please review Stripe's Privacy Policy.

4.2 Mailchimp

We use Mailchimp to manage our newsletter subscriptions. When you subscribe, your email address is stored in Mailchimp's systems. For more information, please review Mailchimp's Privacy Policy.

4.3 Resend

We use Resend to send emails from our contact form. Your contact information is processed by Resend to deliver emails. For more information, please review Resend's Privacy Policy.

4.4 Sanity.io

We use Sanity.io as our content management system. Content and metadata may be stored on Sanity's servers. For more information, please review Sanity's Privacy Policy.

4.5 Vercel

Our website is hosted on Vercel. Vercel may collect usage data and logs. For more information, please review Vercel's Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Purchase records and associated data are retained for accounting and legal compliance purposes
Newsletter subscription data is retained until you unsubscribe
Contact form submissions are retained for customer service purposes

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a portable format
Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Email: Contact Form

Website: The Coding Trader